Quantcast




Tara Samul, a librarian from the Public Library of New London shares to us some insights about her library. Find out just how good their customer service is in this interview. She also shares some of their most popular classes people are clamouring to be repeated every year. Here is a link to her library to find out more: www.plnl.org


Where is your library and how can I access your website?

New London, CT;www.plnl.org

What sets your library apart from others?

We strive for excellent customer service and I think we go above and beyond for our patrons! We also have quite a bit of New London resources that other libraries don't (i.e. complete run of The Day on microfilm, city directories, family histories). We do more than books, too. Every Tuesday night we put out the chess boards, each Wednesday evening we have Scrabble games, and every Thursday morning our Community Knitters meet.

I know you’ve seen hundreds of books this year, Tara. What are the most noteworthy books you have read recently?

Buddha in the Attic by Julie Otsuka was a beautifully written fictional account of mail order Japanese brides coming to pre-WW II California. I also love true crime books and am fascinated by D.B. Cooper (the man who made off with $200,000 and jumped out of a plane in November 1971 and hasn't been seen since!). Skyjack: The Hunt for D.B. Cooper by Geoffrey Gray had a new twist and theories on an old unsolved mystery.

With so many things you can do at your library, which ones seem to be the most popular?

Our notary services is very popular and it's free! We get a lot of people in asking to have their documents notarized. Our classes (New London History, Yoga, Tai Chi, Art for Beginners) are very popular and asked to be repeated every year.

Do you book speakers via Skype? If so, how would someone interested in speaking, reach out to you?

We have never used Skype with authors before.

There are organizations that are promoting independent authors’ books, are you open to displaying these in your library Tara?

We do have independent authors who come in promoting their books. We're not opposed to it at all but we usually don't purchase them, instead we ask for them to be donated (most times they do!)

How many books would you say you purchase in your library every year?

About 1500 to 2000 titles each year. (This is just adult fiction and nonfiction)

Where do you buy your books? Ingram? Amazon? Overdrive?

We mostly use Baker and Taylor, but sometimes use Amazon.

What type of books are you searching for?

We use Publishers Weekly, Booklist, Library Journal to select the most popular fiction and nonfiction. Due to our limited budget we really have to choose titles and subjects that our patrons are looking for.

What kind of books do you wish publishers would make more available?

Thrillers...we can't keep them on the shelves!

Tara, do you think there is a need for more works in both English and Español to serve the Latin market? If so, in which genre?

Yes, we have seen an increase in the number of Spanish speaking patrons come through our doors! We have a Spanish speaking staff member who has done an outstanding job getting a core collection started of popular fiction titles and study guides. I'd like to see more medical and test prep books in Spanish.

What are you doing personally to entice the younger generation to read more?

Our Spanish speaking staff member has taken over the teen market and has done a great job reaching out to them via Facebook and Twitter and has a monthly book to movie night that is becoming popular.

Do you offer eBooks at your library? Who supplies you with them?

We do through the LION consortium (our consortium of 22 public libraries in southeastern CT--New London county into Middlesex and New Haven counties). OverDrive is the company we partner with.

The book industry was shaken by the economy. How was your library affected?

We still ordering titles put out by the big publishers so we're not seeing much of a difference. OverDrive is doing very well as more and more of our patrons are looking to download audio and eBooks.

With so much distracting people today, and with the affects of the recession, Tara, how do you get more and more people to come into the library instead of staying home playing video games?

We're offering more programs that aren't just about books and reading. We offer a six-week New London History series with the city historian each fall and spring. We've also offered art classes, Yoga and Tai Chi.

Jeff Rivera is the award-winning author of "Forever My Lady"

Maggie Tarelli-Falcon, librarian of Omaha Public Library accommodated us for a short interview. She tells us that her library has an interesting activity for singles. Find out how they try to support local authors. You can access their site through www.omahalibrary.org for more interesting information.

Where is your library and how can I access your website?

215 S. 15th St.
Omaha, Nebraska 68102
www.omahalibrary.org

What sets your library apart from others?

Well, we have excellent programs for all ages, a wonderful genealogy center (including a digital collection) and helpful, resourceful staff.

I know you’ve seen hundreds of books this year, Maggie. What are the most noteworthy books you have read recently?

My favorite fiction author is Alexander McCall Smith, so I have read all of his Precious Ramotswe, and Isabel Dalhousie series.  He never fails to entertain.  I also would recommend “Hotel on the Corner of Bitter and Sweet” by Jamie Ford and “The Sweetness at the Bottom of the Pie” by Alan Bradley, “Major Pettigrew’s Last Stand” by Helen Simonsen, as well as the Steig Larssen series.  For Non-Fiction I liked, “The Immortal Life of Henrietta Lacks” by Rebecca Skloot and “Evidence of the Afterlife” by Jeffery Long.  My focus this year was on books explaining reincarnation and the afterlife.  (Not sure why—but there sure is lots written about this!)

With so many things you can do at your library, which ones seem to be the most popular?

Getting on the computer for social networking and job seeking must be #1.  However, our traditional storytelling and crafts programs are still popular as well as our newer board games and speed dating programs.  Computer programs and book clubs are also very popular.

Do you book speakers via Skype? If so, how would someone interested in speaking, reach out to you?

We do not currently book speakers via Skype but that is an interesting idea!
We have an adult program coordinator that a speaker could contact to arrange a program.

There are organizations that are promoting independent authors’ books, are you open to displaying these in your library Maggie?

Yes, we are open to displaying independent authors’ books.  We do have displays on all types of genres and subjects.  We do purchase local author’s works even if they are self-published without critical reviews, in order to support local authorship.  However, we do not purchase self published books without professional reviews.

How many books would you say you purchase in your library every year?

We added 71,355 books in 2010 (this would include donations as well as purchases)

Where do you buy your books? Ingram? Amazon? Overdrive?

The majority of our books come from Baker & Taylor, though we do purchase from Ingram, Overdrive and Amazon too.  Our audiovisual is from MidWest Tape.

What type of books are you searching for?

All kinds.  Obviously, we spend our budget on best sellers, and popular non-fiction, but we are also looking for niche collection areas too.  We are staring to build a large culinary collection to go along with our culinary conference (held last year, and possibly will be an annual event.)

What kind of books do you wish publishers would make more available?

We have just had trouble finding enough Hi-Lo books for adults.  There are plenty for young adults and children, but not so many for adults.  We have recent immigrants to this area from Africa as well as disabled adults who need these materials, and we want to provide books at a lower reading level at all of our 12 branches.

Maggie, do you think there is a need for more works in both English and Español to serve the Latin market? If so, in which genre?

Actually, we can usually find enough materials in Spanish to satisfy our patrons. We purchase books in all genres with romance being the most popular, We also purchase heavily on family, dreams, pregnancy, horoscopes, spirituality etc. in Spanish.

What are you doing personally to entice the younger generation to read more?

We have purchased AWE stations for early literacy and have some great online resources such as Tumblebooks.

Do you offer eBooks at your library? Who supplies you with them?

Overdrive supplies our eBooks. However, we are also looking at the newer vendors for eBooks such as Recorded Books, 3M, etc.

The book industry was shaken by the economy. How was your library affected?

Actually we were pretty lucky overall in Omaha.  Our unemployment rate is still about 4% so the recession did not hit as hard here as in other parts of the country.  Our library budget has stayed about the same for the past few years so no dramatic shifts in library hours, staffing or collections has taken place.

With so much distracting people today, and with the affects of the recession, Maggie, how do you get more and more people to come into the library instead of staying home playing video games?

We try to attract people into the library by advertising our various programs and events.  We co-sponsor a literary festival (LitFest) and as mentioned above do a cooking event.  We still have patrons coming in to the library to browse our collections.  We still seem to have requests for “something good to read” so our readers’ advisory services are still required!

Our eBooks and downloadable audio books are a major attraction.  Our circulation figures are sky high for these materials.  Although patrons can access our website to download them rather than having to come into the library, they are visiting our virtual library.  

The recession has meant that more patrons come into the library to not only use our computers (if they can’t afford internet access themselves) but also to borrow materials that they do not wish to or can’t afford to purchase themselves.  Libraries are always busiest during a recession.  Movie prices are high and if it is free to check out a DVD at the local branch, patrons will choose to do that.  Our circulation figures are pretty steady and our gate counts are actually moving upwards, so yes people are still visiting us.

Jeff Rivera is the award-winning author of "Forever My Lady"

Ann is a librarian in a high school library at Hiram, Maine. As a typical school library, their type of books just depend on the teachers need. For Anne, the best way to entice the younger generation to be attracted in reading books is to listen to their wants and needs and buying books that are of interest to these students. Read more of Anne's interview...

 

Where is your library and how can I access your website?

Hiram, Maine (south western part of Maine near the White Mountains of New Hampshire)

What sets your library apart from others?

Our little library is pretty typical as far as high school libraries go. I find that the changes in technology without an increase in library budget has created libraries that are struggling to keep up with teens that tech savvy.

I know you’ve seen hundreds of books this year, Ann. What are the most noteworthy books you have read recently?

I have read allot of new fiction for teens hoping to generate more reading among the students. My plan seems to be working and circulation of new titles is up. The female students like the Ellen Hopkins series of books, Sarah Dessen, and Jodi Piccoult. The male students still generate to true stories of adventure and survival in the wilderness type books. Also graphic novels are popular in the last couple years, especially the ones that are Manga type books.

With so many things you can do at your library, which ones seem to be the most popular?

I keep busy in teaching research skills in finding the best possible materials/resources for each various topics for students/staff.

Do you book speakers via Skype? If so, how would someone interested in speaking, reach out to you?

email is best

There are organizations that are promoting independent authors books, are you open to displaying these in your library Ann?

yes to an extent.... I don't have much room at this time

How many books would you say you purchase in your library every year?

about 60 to 100

Where do you buy your books? Ingram? Amazon? Overdrive?

Follett

What type of books are you searching for?

depends on teacher requests and needs each year change

What kind of books do you wish publishers would make more available?

I can find what I need usually.

Ann, do you think there is a need for more works in both English and Español to serve the Latin market? If so, in which genre?

we only have one student who is Hispanic and ESL, so needs are not great in this area at our school.

What are you doing personally to entice the younger generation to read more?

Buying books that of interest, listening to students and their wants and needs.

Do you offer eBooks at your library? Who supplies you with them?

yes, Maine InfoNet Library

The book industry was shaken by the economy. How was your library affected?

cut 1/3 of my budget

With so much distracting people today, and with the affects of the recession, Ann, how do you get more and more people to come into the library instead of staying home playing video games?

Since we are a school library, I have a captive audience :)

Jeff Rivera is the award-winning author of "Forever My Lady"

It was very nice of Allison to accommodate us for an interview about her library Washington Parish Library. She boasts that what makes her library unique apart from others is the fact that it serves a rural population. The use of the internet in their library has opened doors to many new users and that is something they are also proud of. They actually do advertisement in order to attract more children to go to their library and read. Read more about their library at www.washington.lib.la.us


Where is your library and how can I access your website?

The Washington Parish Library consists of four branches and is located due north of New Orleans. We are not served by a major interstate highway, just state routes. Our website is www.washington.lib.la.us and the public has access to language, career development and many online titles and database choices.

What sets your library apart from others?

Other public libraries in the region serve populations of over 100,000. The St. Tammany Parish Library, to our south, serves a population of 250,000. Our western neighbor, Tangipahoa Parish services a population of roughly 150,000. What makes Washington unique, relative to these libraries and others is the fact that it is outside of a major urban center and serves a rural population. We also serve some of the lower counties in Mississippi that surround us (Pike County, Walthall County and Marion County). Our own patron population is roughly 45,000 and we serve them with two moderately-sized, one small and one "micro" location in the town of Enon. What really sets WPL aside from many of the other larger libraries is the fact that we treat our patrons well. For a small library, we offer Louisiana endowment for the Humanities programs, Saturday Movie Matinees as well as Story Times and Children's programming. We also offer a variety of adult programs under the mantle of “Library After Hours" which can run the gamut of anything from introductory computer training to genealogy and historical discussion groups. In the coming years I plan to seek out local craft groups to try to bring them into the fold of the library. If they teach their craft, we’ll let them meet. I think the one thing that sets us apart from our sister libraries is the fact that we are small, but have the ability to meet most of our users' needs without having to reach out to far for help.

I know you’ve seen hundreds of books this year, Allison. What are the most noteworthy books you have read recently?

That's kind of a hard call - there is so much out there and I have very little time to order, so I try to read as much as I can, but I am a C-Span Junkie and like to catch "Afterwords" to see many of the authors book talking the latest works. Recently, I have read part of Bill Clinton's "Back to Work" and found it pretty fascinating.

With so many things you can do at your library, which ones seem to be the most popular?

The use of the Internet has opened the library to many new users. While we traditionally have a built-in clientele, the Internet has opened us up to many who might not have used the library before. With the current economic issues, we have become the unemployment office. With the closure and consolidation of many of Louisiana's Social Services offices, we have become their portal. We have, in effect, become a community/Parish (County) level agency for employment, social services and must be responsive to the needs of the community. As I said earlier, we are a rural area and we do not have high-speed Internet access available to the citizens of the parish. The only place that does have it, free of charge, is the library. This is one major draw. Another is the fact that we have a knowledgeable staff and a Reference librarian here to help. I find that there are two distinct types of users in the library today: the traditional ones and the digital ones. The traditional ones want books, magazines and print media. The digital ones require a completely different skill set and content. The digital user is more demanding, but has infinitely more choices. The traditional user has what's on shelf or available via Interlibrary Loan. There has been a lot of demand for e-texts and e-audio books, but I have to find a funding source and a vendor who will best meet our needs. I do see this as becoming a reality for us, but the price for a small library is rather steep. I just started here in September. Something programs and Ideas seem to work well in one location, only to not do so well in another. Anything that involves history or genealogy seems to do pretty well. I am betting the farm that traditional crafts, etc to meet this need.

Do you book speakers via Skype? If so, how would someone interested in speaking, reach out to you?

I would be interested in using Skype, BUT, as I said, we live in a very traditional community and I would prefer to book someone in person and have them come to the two larger branches. A few years back we did a living history and book signing, replete with a 12-pounder gun being fired down main street and compete Civil-War Era Dress. It woke up a few people, but was fun.

There are organizations that are promoting independent authors books, are you open to displaying these in your library Allison?

YES!!! In other libraries, I have reached out to authors to sell their books and had them lecture. It was fun all around and very illuminating.

How many books would you say you purchase in your library every year?

I haven't been here a full year yet, but if I had to estimate, it would be between 1,800 and 2,000.

Where do you buy your books? Ingram? Amazon? Overdrive?

Baker and Taylor, plus a whole host of smaller vendors.

What type of books are you searching for?

I am searching for things that I know the community might want - traditional mysteries, light-hearted mysteries (Evanovich), Historical fiction, biography, craft and how to manuals. I’d like to build a collection that mirrors its community: one that is utilitarian but with some items that provoke thought and dialogue.

What kind of books do you wish publishers would make more available?

More self-instructional and inspired fiction I suppose. I also would like to see more things available in Spanish or I'd like to be made aware of them. We have a small collection, but it isn't terribly large. Allison, o you think there is a need for more works in both English and Español to serve the Latin market? If so, in which genre? Yes. We could use some general fiction materials such as mysteries, general fiction that caters to age groups within the Hispanophone community and probably titles that might help with course instruction, etc.

What are you doing personally to entice the younger generation to read more?

I have mandated that we have and "advertise" for our services to the community. We cannot wait for them to come, so we must go fishing for them. We have to make the community aware of what we are and what we do because the traditional wait and see model is no longer valid. I prefer an activist approach, preferring to be in the face of the public than to sit here and hope for the users to walk in. By taking an outside sales model as my approach, I think it would be easier to reach the community as a whole. Using the Internet to email and approach others I think helps tremendously.

Do you offer eBooks at your library? Who supplies you with them?

Through the State Library, we offer some E-book titles through EBSCO and Britannica. Our user-base at this time is still mostly rooted in the "traditional" model I mentioned earlier. I think they would definitely be into downloadable audio and at some point, would look to e-texts. To put it another way, we still have VHS tapes here. This will soon change, but it gives you an idea that things move as quickly as ice flows on a glacier.

The book industry was shaken by the economy. How was your library affected?

The housing market here was not terribly affected. All-in-all, Louisiana and its rural areas especially, have not suffered 10-15 percent unemployment as have many communities. Hurricanes Katrina and Rita literally rewrote all of the demographics for the lower half of the state, these are effects that socio-economically, we'll be dealing worth for a generation. This is not a high-income area, but its people are very industrious and know.

With so much distracting people today, and with the affects of the recession, Allison, how do you get more and more people to come into the library instead of staying home playing video games?

To a certain extent, we try to get media to cater to those who fall into our natural market. In the case of the kids who use the Wii, DS-Lite and gaming, they typically have an interest in being competitive. I will try in the coming months and this has been done in other local systems, to do specific teen movie nights, Wii competitions and reading groups that cater to their interests. I know that manga and anime are very prevalent for younger boys right now as are the whole zombie craze. Also, for the girls, there the whole vampire thing. I think a tie-in between the movies/books would help to let them express themselves as well as bring them in. You never know, a library sponsored "why I am a zombie: e­­­ssay competition might generate some interest.

Jeff Rivera is the award-winning author of "Forever My Lady"

We had a very interesting interview with Karen Salmans, librarian at the Hanston City Library. According to Karen, the best way to entice the young generation to read more is to purchase books that they like and have a nice selection of books from your library to get the kids' attention. So far, everything that they need are available in their library. Know more about Hanston City Library by visiting swkls.org/hanston .

 

Where is your library and how can I access your website?

Central Kansas, Hanston....swkls.org/hanston

What sets your library apart from others?

mostly the inspirational fiction

I know you’ve seen hundreds of books this year, Karen. What are the most noteworthy books you have read recently?

TheHelp, The Last Jihad Series by Joel Rosenberg

With so many things you can do at your library, which ones seem to be the most popular?

the computer, bar none, is the popular item

Do you book speakers via Skype? If so, how would someone interested in speaking, reach out to you?

only at home

There are organizations that are promoting independent authors’ books, are you open to displaying these in your library Karen?

they don't usually go over very well, I've stopped getting them.  We are a very small library with a small budget, so I only usually purchase what my patrons ask for and try to keep up with all the latest of their favorite authors

How many books would you say you purchase in your library every year?

approx. 200

Where do you buy your books? Ingram? Amazon? Overdrive?

mostly amazon and Sam's

What type of books are you searching for?

Inspirational fiction, Detective, mystery, intrigue

What kind of books do you wish publishers would make more available?

everything we need seems to be available to us

What are you doing personally to entice the younger generation to read more?

purchasing books they like, they are mostly attracted to what their friends like and the covers make the difference with kids, so try to get attractive ones that will catch their attention.  have a nice section in the library for them

Do you offer eBooks at your library? Who supplies you with them?

no

The book industry was shaken by the economy. How was your library affected?

not a lot yet, the most effect has been the Kindle

With so much distracting people today, and with the affects of the recession, Karen, how do you get more and more people to come into the library instead of staying home playing video games?

I don't

Jeff Rivera is the award-winning author of "Forever My Lady"